How to Handle Grievances in the Workplace

As a leader of people, at some point you are likely to be faced with employee complaints and sometimes wonder how to respond. Depending on the gravity of the situation, you may be able to address the complaint there and then, but what is best practice when the matter at hand is more serious or if the complaint is ongoing or not valid. For the answers to the problem, join Labour Law expert, Angus Bailie, for this informative and practical course where he will discuss grievances and dealing with discontented employees.